POLICIES

At Alchemy Aesthetics Co, we prioritize your privacy and are committed to protecting your personal information. We collect personal information that you voluntarily provide to us through forms, email, online bookings, or other direct communication. This may include:

• Name

• Contact information (phone number, email address)

• Date of birth

• Medical history relevant to treatments

• Payment and billing details (credit card information, billing address)

We may also collect non-personal information like IP addresses, browser type, and site usage to improve our services and website functionality.

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How We Use Your Information
Your personal information is used to:

• Book and confirm appointments

• Process payments and manage orders

• Provide medical and aesthetic treatments

• Communicate with you about services, promotions, and offers via text, email or other marketing avenues.

• Respond to your inquiries and provide customer support

• Maintain accurate records for medical, billing, and legal purposes

 

Sharing of Information
We will not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in delivering services, such as:

• Payment processors

• Scheduling software providers

• Email and marketing service providers

• Medical professionals assisting in your treatment

• Vendors who manage data storage and security

These third-party providers only access your information as necessary to perform their services and are required to protect your privacy.

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Your Rights and Choices
You have the right to:

• Access: Request details about the personal information we hold.

• Correct: Update or correct any inaccuracies in your data.

• Delete: Ask us to delete your personal data, subject to legal or medical recordkeeping requirements.

• Opt-out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link or contacting us directly.

To exercise any of these rights, please contact us at marketing@alchemyaestheticsco.com
By opting into our SMS program, you consent to receive automated text messages related to appointments, promotions, or special offers. You may opt out of SMS messages at any time by replying with STOP,. We do not share phone numbers or SMS data with third parties, except for those assisting in message delivery.

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Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand how visitors interact with our site, personalize content, and offer tailored promotions. You can control cookie settings through your browser, but disabling cookies may limit some functionality of the site.

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Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

 

Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a revised "last updated" date.